CarMax Inc was incorporated under the laws of the Commonwealth of Virginia in 1996. The Company along with its subsidiaries is engaged in the sales of used vehicles in the United States. It operates in two reportable segments: CarMax Sales Operations and CarMax Auto Finance. Its CarMax Sales Operations segment consists of all aspects of its auto merchandising and service operations, excluding financing provided by CAF. Its CAF segment consists of its own finance operation that provides vehicle financing through CarMax superstores. It offers used vehicles at low prices using a customer-friendly sales process in its sales facility. The CarMax consumer offer provides customers to shop for vehicles the same way it shops for items at other retailers. It provides customers with related products and services, including the financing of vehicle purchases through CarMax Auto Finance, or CAF, its own finance operation, and third-party financing providers; the sale of extended service plans and accessories; the appraisal and purchase vehicles directly from consumers; and vehicle repair service. It offers customers a selection of models of used vehicles, including both domestic and imported vehicles, at competitive prices. An integral part of its used car consumer offer is the reconditioning process. This process includes a CarMax Quality Inspection of the engine and all other systems, including cooling, fuel, drivetrain, transmission, electronics, suspension, brakes, steering, air conditioning and other equipment, as well as the interior and exterior of the vehicle. Vehicles purchased through its in-store appraisal process that do not meet its retail standards are sold through on-site wholesale auctions. It offers customers a range of financing alternatives, which enhances the CarMax consumer offer. It sells these plans on behalf of unrelated third parties that are the main obligors. The U.S. used car marketplace is fragmented and competitive. The Company's competitors are the franchised auto dealers, who sell the majority of late-model used vehicles. It is subject to a variety of federal, state and local laws and regulations that pertain to the environment.
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